FasCard Ideas

Welcome to the FasCard official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

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I would like to see or suggest...

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  1. 1 vote
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    • Collection

      Collection option on the Fascard admin site that allows you to 'select/collect' all machines so owners do not have to swipe card on each machine to reflect 'collection' report.

      1 vote
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      • Coupons

        The option for an attendant to be able to load coupons on a customer's account via the attendant's login - similar to the attendant being able to add value.

        2 votes
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        • Limit the reports Attendants can see.

          I would like to be able to give Attendants the option to see certain reports like the machine activity and credit card transactions reports while limiting the remaining reports that they do not need access to, such as the sales totals and income reports.

          1 vote
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          • 1 vote
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            • New feature-Multi coin/credit with one swipe

              It would be nice if the customer could choose a multi coin amount on dryers that are (x) minutes per quarter instead of having to swipe their card 3-6 times to put time on the dryers.

              4 votes
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              • New Feature - API

                Would like to see and API so that we can easily extract our data from FasCard into our own applications for metric driven purposes. This would allow for more applications to evolve around FasCard and only further promote the product as well as allow us to create new Apps centered around the data.

                17 votes
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                • New Feature - Out of Order Display

                  When Disabling a FasCard Reader can we get a customized message that says "Out Of Order" so that it also lets users know that the machine is down and should not put coins in as well? It would be helpful to be able to place these machines in Maintenance Mode so customers know it is down

                  3 votes
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                  • Subscription Service

                    Offer a subscription service that will auto debit a customer’s credit card on file once a month for say $20 and then puts the $20 on their account and enters them in a preset group that gives them a discount for doing such.

                    32 votes
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                      1 comment  ·  Admin →
                    • New Feature - iOS and Android Apps

                      A mobile app in addition to the website would be great as it seems most of our customers always forget the URL and find it cumbersome to use the web interface.

                      4 votes
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                      • Marketing

                        Ability to add company name/logo to loyalty URL web site. Customer knows the store they are at but may not know what FasCard is. If FasCard wishes to promote their name/logo too maybe a compromise of “Laundry Spot powered by FasCard”
                        Allow customers to purchase loyalty cards via the laundromats web site
                        Make registered users list exportable so can be used in other marketing software
                        Input birthday/anniversary on registered cards for bonus
                        Capability to email a customer whose account has been inactive for a period of time by offering them a coupon/bonus

                        114 votes
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                        • More Kiosk Options such as:

                          Spanish and English Instructions

                          Better way to prevent a customer’s account from being duplicated by another customer because they didn’t click “done” on kiosk before they walked away

                          Improved reliability of the kiosk system with cards and/or manually entering card on kiosk touch screen

                          Encourage customers to register their card at Kiosk touch screen by offering a bonus if they do

                          Ability to offer video ads on home screen

                          Charge a deposit for a new card if less than “x” amount is placed on card

                          More options such as on Laundry Card

                          82 votes
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                          • Display Loyalty Cards

                            Add a column in reports for loyalty card number used for any transactions and make that a clickable link to the customer’s account. For example if a customer used their credit card to buy a loyalty card display the loyalty card used for that transaction in the report. If a customer used a loyalty card to turn on a machine, regardless of how they paid, display the loyalty card on the report.

                            57 votes
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                            • View Loyalty Cards on Web Site

                              Currently the only two options to view loyalty account holders are 4 on one page or all. It would be nice to be able to select how many accounts to view on one page at a time. Maybe 10… 25… 50? Something other than 4 or all.

                              15 votes
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                              • Automated emailed reporting

                                I'd like to get daily sales, credit card settlements, collections etc.

                                6 votes
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                                • Flexible promotion scheduling

                                  Allow marketing promotions to begin and end after 1-time setup, instead of needing to be manually started/stopped.

                                  2 votes
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                                  • Loyalty accounts - automatically send "low balance" email

                                    The system can provide a field to define the minimum acceptable amount a card should have. If a valid email address is found in the account, that address will receive a notification when the balance is at or below the minimum.

                                    36 votes
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                                    FasCard Ideas

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