I would like to see or suggest...

Touch Kiosk "Adding value to the card"

When a customer inserts the <CARD> to make a transaction, the kiosk should hold the card until the customer hits <DONE> then release the <CARD> to the customer. Many times customers think the machine isn't working properly because it kicks the card back out similar to what a change machine does when you insert a bill and it kicks it out because it was rejected. Then they try to reinsert the card and it wont accept it at this point. This <HOLD> on the card will also force the customer to hit <DONE> to get there card back. This will prevent customers from walking away from the machine without hitting <DONE> and another customer inserting a bill to someone else's account by accident. This happens whether or not people can read the language on the screen or not. I have a camera directly on my two kiosks and see this happen every day. This is a MUST!!!

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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