FasCard Ideas

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I would like to see or suggest...

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  1. a manual to show how to use your website

    a manual to show how to use your website

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Coupons

    The option for an attendant to be able to load coupons on a customer's account via the attendant's login - similar to the attendant being able to add value.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Marketing

    Ability to add company name/logo to loyalty URL web site. Customer knows the store they are at but may not know what FasCard is. If FasCard wishes to promote their name/logo too maybe a compromise of “Laundry Spot powered by FasCard”
    Allow customers to purchase loyalty cards via the laundromats web site
    Make registered users list exportable so can be used in other marketing software
    Input birthday/anniversary on registered cards for bonus
    Capability to email a customer whose account has been inactive for a period of time by offering them a coupon/bonus

    127 votes
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    under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. New Feature - API

    Would like to see and API so that we can easily extract our data from FasCard into our own applications for metric driven purposes. This would allow for more applications to evolve around FasCard and only further promote the product as well as allow us to create new Apps centered around the data.

    21 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. More Kiosk Options such as:

    Spanish and English Instructions

    Better way to prevent a customer’s account from being duplicated by another customer because they didn’t click “done” on kiosk before they walked away

    Improved reliability of the kiosk system with cards and/or manually entering card on kiosk touch screen

    Encourage customers to register their card at Kiosk touch screen by offering a bonus if they do

    Ability to offer video ads on home screen

    Charge a deposit for a new card if less than “x” amount is placed on card

    More options such as on Laundry Card

    93 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Automated emailed reporting

    I'd like to get daily sales, credit card settlements, collections etc.

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Include Free Dry Credits on sales report

    The value and number of Free Dry Credits should be reported in the sales report (similar to the way Laundry Card Bonus is). This is important for keeping tabs on the effect of Free Dry Credits on profit and the cost/benefit of marketing initiatives.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to add special message to a range of laundry cards.

    For promotional or informational reasons it would be nice to put a special message on a range of laundry cards

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow owner to configure card swipe reader "time out".

    Have a setting where the owner can increase/decrease the amount of time a customer has to start a machine after they have swiped credit card/loyalty card.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Scan QR Code at Kiosk to Add Cash to account.

    By scanning a QR Code on the Touch Screen Kiosk a customer can now add cash to there account app (Laundry Card Not Present) This feature is available with Huebsch's new Payment system and cash Kiosk so I recommend this to be available for Fascard to be competitive.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Limit the reports Attendants can see.

    I would like to be able to give Attendants the option to see certain reports like the machine activity and credit card transactions reports while limiting the remaining reports that they do not need access to, such as the sales totals and income reports.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. New feature-Multi coin/credit with one swipe

    It would be nice if the customer could choose a multi coin amount on dryers that are (x) minutes per quarter instead of having to swipe their card 3-6 times to put time on the dryers.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. New Feature - Out of Order Display

    When Disabling a FasCard Reader can we get a customized message that says "Out Of Order" so that it also lets users know that the machine is down and should not put coins in as well? It would be helpful to be able to place these machines in Maintenance Mode so customers know it is down

    10 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Subscription Service

    Offer a subscription service that will auto debit a customer’s credit card on file once a month for say $20 and then puts the $20 on their account and enters them in a preset group that gives them a discount for doing such.

    41 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. New Feature - iOS and Android Apps

    A mobile app in addition to the website would be great as it seems most of our customers always forget the URL and find it cumbersome to use the web interface.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Display Loyalty Cards

    Add a column in reports for loyalty card number used for any transactions and make that a clickable link to the customer’s account. For example if a customer used their credit card to buy a loyalty card display the loyalty card used for that transaction in the report. If a customer used a loyalty card to turn on a machine, regardless of how they paid, display the loyalty card on the report.

    60 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. View Loyalty Cards on Web Site

    Currently the only two options to view loyalty account holders are 4 on one page or all. It would be nice to be able to select how many accounts to view on one page at a time. Maybe 10… 25… 50? Something other than 4 or all.

    15 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Flexible promotion scheduling

    Allow marketing promotions to begin and end after 1-time setup, instead of needing to be manually started/stopped.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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