FasCard Ideas

Welcome to the FasCard official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

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I would like to see or suggest...

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  1. 1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • New feature-Multi coin/credit with one swipe

      It would be nice if the customer could choose a multi coin amount on dryers that are (x) minutes per quarter instead of having to swipe their card 3-6 times to put time on the dryers.

      5 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • New Feature - API

        Would like to see and API so that we can easily extract our data from FasCard into our own applications for metric driven purposes. This would allow for more applications to evolve around FasCard and only further promote the product as well as allow us to create new Apps centered around the data.

        20 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • New Feature - Out of Order Display

          When Disabling a FasCard Reader can we get a customized message that says "Out Of Order" so that it also lets users know that the machine is down and should not put coins in as well? It would be helpful to be able to place these machines in Maintenance Mode so customers know it is down

          10 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Subscription Service

            Offer a subscription service that will auto debit a customer’s credit card on file once a month for say $20 and then puts the $20 on their account and enters them in a preset group that gives them a discount for doing such.

            41 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • New Feature - iOS and Android Apps

              A mobile app in addition to the website would be great as it seems most of our customers always forget the URL and find it cumbersome to use the web interface.

              4 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • More Kiosk Options such as:

                Spanish and English Instructions

                Better way to prevent a customer’s account from being duplicated by another customer because they didn’t click “done” on kiosk before they walked away

                Improved reliability of the kiosk system with cards and/or manually entering card on kiosk touch screen

                Encourage customers to register their card at Kiosk touch screen by offering a bonus if they do

                Ability to offer video ads on home screen

                Charge a deposit for a new card if less than “x” amount is placed on card

                More options such as on Laundry Card

                85 votes
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                  under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Display Loyalty Cards

                  Add a column in reports for loyalty card number used for any transactions and make that a clickable link to the customer’s account. For example if a customer used their credit card to buy a loyalty card display the loyalty card used for that transaction in the report. If a customer used a loyalty card to turn on a machine, regardless of how they paid, display the loyalty card on the report.

                  60 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • View Loyalty Cards on Web Site

                    Currently the only two options to view loyalty account holders are 4 on one page or all. It would be nice to be able to select how many accounts to view on one page at a time. Maybe 10… 25… 50? Something other than 4 or all.

                    15 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Flexible promotion scheduling

                      Allow marketing promotions to begin and end after 1-time setup, instead of needing to be manually started/stopped.

                      2 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Loyalty accounts - automatically send "low balance" email

                        The system can provide a field to define the minimum acceptable amount a card should have. If a valid email address is found in the account, that address will receive a notification when the balance is at or below the minimum.

                        37 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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