FasCard Ideas

Welcome to the FasCard official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

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I would like to see or suggest...

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  1. Ability to add special message to a range of laundry cards.

    For promotional or informational reasons it would be nice to put a special message on a range of laundry cards

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow owner to configure card swipe reader "time out".

      Have a setting where the owner can increase/decrease the amount of time a customer has to start a machine after they have swiped credit card/loyalty card.

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Scan QR Code at Kiosk to Add Cash to account.

        By scanning a QR Code on the Touch Screen Kiosk a customer can now add cash to there account app (Laundry Card Not Present) This feature is available with Huebsch's new Payment system and cash Kiosk so I recommend this to be available for Fascard to be competitive.

        6 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Coupons

          The option for an attendant to be able to load coupons on a customer's account via the attendant's login - similar to the attendant being able to add value.

          2 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Limit the reports Attendants can see.

            I would like to be able to give Attendants the option to see certain reports like the machine activity and credit card transactions reports while limiting the remaining reports that they do not need access to, such as the sales totals and income reports.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • New feature-Multi coin/credit with one swipe

                It would be nice if the customer could choose a multi coin amount on dryers that are (x) minutes per quarter instead of having to swipe their card 3-6 times to put time on the dryers.

                5 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • New Feature - API

                  Would like to see and API so that we can easily extract our data from FasCard into our own applications for metric driven purposes. This would allow for more applications to evolve around FasCard and only further promote the product as well as allow us to create new Apps centered around the data.

                  20 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • New Feature - Out of Order Display

                    When Disabling a FasCard Reader can we get a customized message that says "Out Of Order" so that it also lets users know that the machine is down and should not put coins in as well? It would be helpful to be able to place these machines in Maintenance Mode so customers know it is down

                    10 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Subscription Service

                      Offer a subscription service that will auto debit a customer’s credit card on file once a month for say $20 and then puts the $20 on their account and enters them in a preset group that gives them a discount for doing such.

                      41 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • New Feature - iOS and Android Apps

                        A mobile app in addition to the website would be great as it seems most of our customers always forget the URL and find it cumbersome to use the web interface.

                        4 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Display Loyalty Cards

                          Add a column in reports for loyalty card number used for any transactions and make that a clickable link to the customer’s account. For example if a customer used their credit card to buy a loyalty card display the loyalty card used for that transaction in the report. If a customer used a loyalty card to turn on a machine, regardless of how they paid, display the loyalty card on the report.

                          60 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • View Loyalty Cards on Web Site

                            Currently the only two options to view loyalty account holders are 4 on one page or all. It would be nice to be able to select how many accounts to view on one page at a time. Maybe 10… 25… 50? Something other than 4 or all.

                            15 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Flexible promotion scheduling

                              Allow marketing promotions to begin and end after 1-time setup, instead of needing to be manually started/stopped.

                              2 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Loyalty accounts - automatically send "low balance" email

                                The system can provide a field to define the minimum acceptable amount a card should have. If a valid email address is found in the account, that address will receive a notification when the balance is at or below the minimum.

                                37 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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